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This may be the most
important column I've written for this paper in the five or so years
I've written them. It's hopefully a wake up call to our list industry
and the direct marketers who both use lists and benefit from them.
Congress is writing
legislation that will completely destroy what and how we do things
for a living - and it's completely an unintended consequence of
decent but poorly written legislation. The legislation is being
touted as the Anti-Spam Bill relating to Email marketing. If you
haven't been under a rock, you realize that the future of the list
business is - Email marketing.
It's no secret that
the topic of Email marketing has become a legislative hotbed in
Washington. What many do not realize is that of the sides being
drawn by the current legislative activities, none of them favor
or are championing the needs of the list industry, specifically,
the owners and renters of lists, except our own DMA. That is not
enough, we all must talk to one another, and speak to our elected
representatives. If you read on you'll realize that others are speaking
to them and it's not good for us.
We're a very responsible
industry and our story must be told to Congress. The E-commerce
bill that draws immediate attention is the Internet Growth and Development
Act (HR 1685), sponsored by Rep. Frederick Boucher (D-VA) and Rep.
Bob Goodlatte (R-VA).
HR 1685 is a broad bill
that deals with more than just Email transmissions. This bill also
has sections relating to electronic signatures (Title I), and online
privacy (Title III), as well as speeding broadband Internet access
(Titles IV and V) which can hurt us in the serving of Email (but
that's another story).
The operative language
is contained in Title II, 'Electronic Mail Advertisements', which
defines the term 'unsolicited electronic mail advertisement' as:
'any electronic mail advertisement that meets both of the following
requirements:
(A) It is addressed
to a recipient with whom the initiator does not have an existing
business or personal relationship.
(B) It is not sent at
the request of or with the express consent of the recipient.
Obviously, Part A would
completely stop all list rental actions of any sort 'dead in the
water'.
Part B is so 'tightly
written' that a decent attempt at "Opt-In", which our industry is
trying to edge towards, could be construed as to no prior relationship,
'not at the request of' and finally, 'not expressly asked for'.
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This language basically
kills the list business for any commercial Email. It's interesting
that in the legislation the authors exempted all political Email.
The two congressmen who
are sponsoring this bill are a Republican and a Democrat, both from
Virginia. This bill grants EMSP's (electronic mail service providers)
the ability to decide what messages can be filtered from their subscribers.
Allegedly to avoid unwanted SPAM or UCE (unsolicited commercial
email).
Probably the most famous
of these EMSP's is AOL, ironically a Virginia firm.
AOL claims that 30%
of all electronic messaging hitting their facilities is in this
category and costs them (and therefore their customers).
In reality this legislation
allows AOL to stop any electronic mail or advertising from entering
their systems. For those of you already involved in Email that's
30% of current users. That means that if you rent an Email list
with AOL names on it (30% on average) those individuals will not
get your advertisement, unless, I bet, AOL gets a financial piece
of the transaction. That's analogous with the doorman of your apartment
getting his cut of the postage!
Of course that's only
going to happen if the individuals all 'expressly' ask for your
information. Through AOL and only through them (no rental needed)
a prior relationship exists. Therefore, if you want to use electronic
marketing and this legislation passes AOL and some lesser EMSP's
will be your only shot.
This is the future of
the list industry unless we all wake up and call our congresspersons.
On the surface this Anti-Spam Bill sounds like mother and country.
Don't let the Congress be persuaded by the "spam statistics", ultimately
the consumer is getting hurt by not seeing legitimate offers while
the industry as a whole is getting hurt by loosing 1/3 of the potential
universe.
Overall, everyone involved
in the Direct Marketing community needs to become aware and get
involved with the activities in Washington relating to Internet
commerce. If we don't pull together and rally as industry professionals,
we may all be out of the Email marketing business.
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