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Not everything can be blamed on the boom-to-bust economic fears of the
last 9 months. There have been factors that have been changing in direct
marketing for longer than that time period.
The demise of the mega-magazine subscription agencies (American Family),
or their weakening, has played a major role in subscription levels, base
rates and advertising rates for space in many publications.
The new 50% rule change in the circulation marketing practices that
has been approved by the ABC Board (Audit Bureau of Circulation), and
the similar changes in the BPAI, will affect the size of subscriptions
and types of individuals that will be subscribing to many magazines in
the near future.
From a circulation point of view, this is probably good news for many
consumer magazines, as well as magazines that bridge the business and
consumer market places.
For sure, we are going to be seeing more premiums, discounting of pricing
and more trial offers.
The main challenge for any responsible circulation director will be "how
to convert the short-term subs into long-term renewals" at a more
traditional pricing structure.
However, when they go out to rent lists, or exchange a list in the future,
these changes in the rules are going to offer new challenges that have
not been met before. Response rates are going to change and not necessarily
for the good.
A person who subscribes to a magazine offer in Winter 2002 will probably
be responding to a substantially cheaper subscription rate and may be
given an offer for a shorter time period as a trial.
According to the new rules, this person is an active, paid subscriber.
A year ago this wouldn't have been the case. Good for space sales - probably
bad for the list renters.
How we in the list industry start to redefine different types of sub-sets
of subscribers will ultimately affect the success of the campaigns that
we will be working on with our client base.
It may be that a recent expire who paid "full-boat" for a subscription
only one year ago may, indeed, be a more qualified target for a magazine
offer than the most recent hotline sold at a much lesser rate and for
a trial period.
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Under normal circumstances, or better put, under our current system,
expires are worth less than actives. In certain upscale magazines, financial
magazines or B-to-B paid magazines, this may not remain true. We are going
to have to report and show whom the various subscribers are and what offer
they responded to.
At least 15 years ago, the following happened. A certain magazine list
had, time and time again, been on the short list of list rentals for one
of my own magazine clients. Their subscription prices were similar (average
unit of sale), the profiles on the rental list and on my client's file
were constant, and therefore, after at least 10 rentals, ranging in size
from 10,000 names to 150,000 names at a clip, we had a fairly good read
on what our expectation level could be on this rental file (all other
variables including seasonality were taken into consideration). Finally,
the day came when we placed an order for over 200,000 names. It bombed.
Needless to say, my client wasn't happy, I was shocked, and both of us
needed to analyze how this could have happened. The answer was that the
new circulation director for the rental file had slashed the subscription
price by over 60%, thereby widening the population and loosening the demographics
and the profile of the new subscribers. In other words, the name of the
list was the same, but the people subscribing to the magazine were different.
We immediately tested recent expires and our response rates returned to
almost normal.
Over the years, I have often thought of this story,
and I think it has relevance to what will become the norm in the magazine
list business in the next
several months.
Until the new rate-base initiatives become the norm and we all have a
good look at how the demographics change or remain the same, circulation
directors and attentive list brokers would do well to seize the opportunities
of recent expires, full-term subs and renewals. Renewals as a separate
select might be an interesting rental.
A usual line that I insert, and many others insert, in magazine list
brokerage orders is "omit agency sold". We may now have to place
more omissions into our standard select criteria. Of course, the one constant
for all of us in direct marketing is measurability. Therefore, what's
required to take advantage of all of these new criteria is to test, test,
test.
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